Customer Service

“In the place where customer service is just a story read in the book or seems like an old computer, PD Group takes care of their customers like they are a savior of this world or family member.” We are customers and employees oriented company and we will always remain that way.

 Vision statement

Be the first choice company for professional tax, business consulting and financial services.

We will continue to build our capacity to meet all of our customer’s tax and financial service needs by offering excellent and an exceptionally diverse and balanced arrangement of our services to cover all points in East Africa and another part of the world.

Mission Statement

Our goal is to provide the world smart business solutions service that enables businesses and individuals to excel. Helping people improve their business and financial needs and excel.

We will continue to contribute to customer success and satisfaction by providing the best transportation, money transfer, and consulting services. We will provide integrated services that are customized and delivered throughout East Africa and another part of the world we operate. This will provide convenience and value for customers while enhancing our ability to offer innovative products and services.

PD Group can arrange private transportation services. On the other hand, with PDG you rest assure that all is on time. PDG gets you where you want to be on time, with PDG we know that you don’t want to miss that important appointment and we get you there on time. Our excellent customer service and being on time is what keep our customers come back to us.  For our money transfer department, it is only 5 minute and your money is at the destination. It is that simple! Want to go for the other money transfer companies that take a longer time for money to reach your relative at the destination, that is not our business but if you want quick and excellent service that is our business. On our consulting side, you get the best attention that you will never get from the large consulting firms.